top of page

MEDICAL INC.

Privacy Policy — Nur Clinic

Effective Date: August 18, 2025
Last Updated: August 18, 2025

At Nur Clinic, your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.thenurclinic.com, book an appointment, or interact with our clinic in any way.

By using our website and services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal information:

Contact Information

  • Name

  • Phone number

  • Email address

  • Mailing address

Health & Medical Information

  • Symptoms, health history, and medical concerns

  • Treatment plans and progress notes

  • Referral information from other healthcare providers

  • Insurance or extended health benefit details (when applicable)

Payment Information

  • Credit card or billing information (for direct payments)

  • Billing history and transaction records

Technical Information

  • IP address

  • Browser type and device information

  • Website usage data collected through cookies and analytics tools

Marketing & Engagement Information

  • Survey responses, online forms, and feedback

  • Social media interactions

  • Preferences for receiving updates or promotions

2. How We Use Your Information

Nur Clinic uses your information for the following purposes:

  • Provide high-quality healthcare services tailored to your needs

  • Manage appointments, confirmations, reminders, and general communication

  • Process payments, invoices, and insurance claims

  • Improve our website, user experience, and clinic operations

  • Send relevant updates, health content, promotions, or announcements (only with consent)

  • Comply with legal, professional, and regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information only when necessary and appropriate:

Within the Clinic

  • Licensed doctors, nurses, practitioners, and administrative staff involved in your care

Third-Party Service Providers

We may share limited information with trusted partners who assist with:

  • Appointment booking systems

  • Secure electronic medical records

  • Payment processing

  • Email and communication platforms

  • Website hosting and analytics

All service providers must keep your information confidential and use it only for the purposes we authorize.

Insurance Providers

  • With your consent, we may share treatment information necessary to process claims

Legal or Regulatory Requirements

  • If required by law, subpoena, or regulatory authorities

4. Consent

By providing your personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy.
You may withdraw your consent at any time by contacting us, unless legal or contractual requirements prevent this.

5. Data Retention

Nur Clinic retains your information only as long as necessary to:

  • Provide healthcare services

  • Maintain accurate medical records

  • Meet legal and professional obligations

Retention timelines follow applicable healthcare regulations.

6. How We Protect Your Information

We use modern and comprehensive safeguards to protect your personal information:

  • Encrypted data storage and secure servers

  • Restricted access to medical and personal information

  • Staff confidentiality agreements and ongoing training

  • Regular audits and updates to clinic security practices

While we take all reasonable precautions, no system is completely immune to security risks.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates to inaccurate or outdated information

  • Withdraw consent, when legally permissible

  • File a complaint with our Privacy Officer or an applicable regulatory authority

8. Cookies and Website Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to:

  • Enhance user experience

  • Monitor website performance

  • Understand visitor behavior

You may disable cookies through your browser settings; however, this may affect certain website functions.

9. Third-Party Links

Our website may include links to third-party sites.
Nur Clinic is not responsible for the privacy practices or content of external websites.
We encourage you to review their privacy policies before sharing any personal information.

10. Updates to This Policy

Nur Clinic may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date.
Continued use of our services constitutes acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests regarding your personal information, please contact our Privacy Officer:

bottom of page